Since the last update, I get an empty file when I export my document to a microsoft word file. Why is this? How can I prevent this from happening?
empty export file when export to word format
@tom I'm pretty sure we have addressed this issue – some documents containing some previously unsupported characters in citation data (most likely present in the reference URL fields) would not export correctly. If this is the problem, it has actually not likely to have been caused by the update but by adding certain data in the document that induced the issue where previously there was none. If you could send us the document in question for us to check to firstname.lastname@example.org, that helps us ensure that we have indeed addressed the core cause of your problem.
CEO & Co-founder of Manuscripts.app Ltd