In general, I am a big fan of your program. It helps me to go through the painful process of writing scientific papers more effortlessly. Now and then I need to restart it, as it tends to freeze, but usually, this is not a problem, and I am back in the game once it is re-launched. Now, I was working on a file all day today, had some troubles with the upper index so I saved the file and restarted the manuscripts... to find out that I cannot locate my file anymore. I tried in the manuscript library, through the finder - nothing. Still, nothing, all I see are the old files. Any idea how can I save myself from this misery and stop being angry for working on something so hard, which is now gone...? Please help.
Missing file that I worked on all day...
Try going to File > Open > Then check the recents tab in the sidebar. Tell me if you find it.
@desprateFLY I have myself seen issues with macOS (not in an application specific way) lately where the "Recent" lists and all favourite locations in Finder dialogs go missing (to then reappear after reboot) – indeed I don't see in your example screenshot anything else in Recent either in Finder, which would be consistent with that. It does not mean the document's gone fortunately.
Also, if a file would entirely fail to be saved, for example if disk is full or there is a disk failure of another kind, this would be reported by Manuscripts with an error dialog and it actually happens in a way where this application has very little control over it (operating system provided behaviour kicks in) so it would be very unlikely for there to be a Manuscripts specific bug at this level. There have been some past issues where the autosave functionality has failed to act, which we have resolved, but that autosave system kicks in after the initial save and this functionality of saving and error reporting on saves is provided by macOS in a form that's robust enough that we have not seen specifically this kind of reports before over 1.5 years of the app being out. I would ask you to search for the file with the extension ".manuscript" with Spotlight after rebooting your machine and running a Disk Utility check on your system disk. I realise this may not sound the most helpful advice
There are a few locations under your home directory which also contain additional data:
There is some autosave information available under ~/Library/Containers/com.manuscripts.Manuscripts (~/Library/Containers/com.manuscripts.Manuscripts-setapp in case of the Setapp version) and some more under ~/Library/Group Containers/SJK358RN87.com.manuscripts.Manuscripts, although these are cleared on repeated app launches.
If the document really doesn't begin to appear from anywhere, you can dig up also log messages emitted by Manuscripts with /Applications/Utilities/Console.app (by filtering for "Manuscripts" with the search box in that app) – if an issue would be encountered during save, that's where this would reside.
CEO & Co-founder of Manuscripts.app Ltd
Guys, guys, guys,
You have saved my life! I found it! Don`t know how to say thank you! Incredible, when I already gave up here it is! Thank you so much! Now I go back to loving manuscripts again .
Wish you all wonderful day.