Ever since I updated Manuscripts, I have not been able to export to Microsoft Word. When exporting, all the files that are created are empty. The last time I exported, I received an error "Failed to apply XSL transform Compilers/WordML/document to input XML data". Maybe I can get a response to this post as the email I sent 3 days ago received no reply. I was considering purchasing the app, but have since put my plans on hold. Support seems to be at best, awful and the app is useless if I cannot export into word.
Cannot export into Word
@doccandidate thanks for your message. I've responded to the support request – this error message means some unexpected characters are being exported. We've resolved past cases of this kind and will in all likelihood be able to resolve this too. If you can send us the document via firstname.lastname@example.org, that helps us fix the issue the fastest way. Thanks for your interest in Manuscripts and for reporting this!
CEO & Co-founder of Manuscripts.app Ltd